Ludo Legends
Wingarrow Interactive

Privacy Policy

Effective: 2 July 2025

This Privacy Policy outlines how Wingarrow Interactive, the developer of Ludo Legends, ("we", "us", or "our") collects, uses, discloses, and protects your personal information in connection with your use of the Ludo Legends mobile game and associated services. This includes any version of the game you download, install, or play, any web-based features or APIs, and related software or content made available through our website https://ludolegends.wingarrow.com (collectively, the "Service"). Your privacy is important to us. This Privacy Policy is designed to ensure that your personal information is handled securely and in compliance with applicable data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By registering for, accessing, using, or downloading any part of the Service, you agree to this Privacy Policy and to be bound by our Terms of Service. You also consent to the collection and use of your personal information as described in this policy. We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an update on our website https://ludolegends.wingarrow.com/privacy-policy. We encourage you to review this page periodically for any updates. If you have any questions or concerns, you may contact us at [email protected].

Types of Information We Collect

When you use Ludo Legends, we may collect the following types of information to provide and improve our services:

1. Personal Information

This refers to data that can identify you as an individual, including but not limited to:

  • Name or display name
  • Date of birth or age range
  • Gender (optional)
  • Email address
  • Mobile number (if linked for login or verification)
  • Game profile and avatar
  • Device ID or account ID

We do not collect financial information (such as credit/debit card details or bank accounts) directly. All payments, if any, are handled by trusted third-party platforms (like Google Play Billing) that have their own secure systems.

2. Non-Personal Information

This includes technical and behavioral data that does not personally identify you, such as:

  • Device type, operating system, and model
  • IP address
  • Country or region
  • Game version and language preferences
  • Crash reports and error logs
  • App usage patterns (e.g., time spent, game session data)

3. Usage Information

We may also collect analytics and behavioral data related to your gameplay, such as:

  • Number of matches played
  • Wins/losses and gameplay performance
  • In-game purchases and currency balance
  • Interaction with features (like leaderboards or settings)
  • Friends or multiplayer interactions (if enabled)

This data helps us improve game quality, balance gameplay, personalize your experience, and detect fraud or abuse.


What We Collect (Details)

We may integrate third-party SDKs (analytics, ads, payments). These services collect data under their own policies. Payments are handled by trusted platforms such as Google Play Billing.

1. Information You Provide

When you create or link a game profile (via Google, Apple, Facebook, or guest login), we collect data such as your display name, email address, profile picture, and language preference.

You may choose to update or add additional info such as age range, gender, or in-game avatar.

If you contact us directly (e.g., for support), we collect your email and any details you provide in your message.

2. Social Login & Friends

If you log in using a social account, we may access your public profile information as allowed by the platform (e.g., name, friend list, profile photo), based on your privacy settings.

This is used to help you connect and play with friends within the game.

3. Automatically Collected Information

When you play the game or interact with our services, we automatically collect:

  • Device details (e.g., model, OS version, unique device identifiers)
  • IP address, network provider, country/region
  • Gameplay behavior (e.g., matches played, time spent, in-game progress)
  • Crash reports and performance data

This data is used for analytics, game balancing, and bug fixing.

4. Communication & Invitations

If the game offers invite or referral features, and you choose to use them, we may collect your contact list (only with your permission) to send invites.

Any messages or interactions you make with other players (e.g., chat, friend requests) may be stored for moderation, support, or safety purposes.

5. Third-Party Services

Ludo Legends may include third-party SDKs (e.g., analytics, ads, payments). These services may collect data under their own privacy policies.

Payment transactions are handled by trusted platforms (e.g., Google Play) and we do not store sensitive billing info.

6. Aggregated Usage Data

We collect anonymized or aggregated information for internal use such as game analytics, performance tracking, and improving player experience.


Children Under 13 & Minors

Ludo Legends is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old.

If you are under 13, please do not attempt to register, play the game, or provide any personal information such as your name, email, or device details.

If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such data from our records.

If you believe we may have unknowingly collected information from or about a child under 13. Parents may contact us at , and we will address it promptly.


Children Between the Ages of 13 and 18

If you are between the ages of 13 and 18, we recommend that you seek permission from a parent or legal guardian before sharing any personal information online, including while using Ludo Legends.

Parents and guardians are encouraged to monitor their children's online activities and guide them in using mobile games responsibly.


How We Use Your Information

We do not sell or rent your personal information to any third party.

We use the information we collect to:

  • Create and manage your player profile
  • Provide and improve gameplay and features
  • Send updates, announcements, or promotional offers (only with your consent)
  • Respond to support requests or inquiries
  • Monitor system performance, detect cheating or misuse, and ensure fair play
  • Analyze gameplay trends and optimize the player experience
  • Deliver in-game rewards and manage purchases

Communication

With your permission, we may send push notifications to your device for game events, updates, or offers. You can manage or disable these notifications via your device or in-game settings.

Analytics and Advertising

We may share anonymized or limited data with third-party service providers (e.g., analytics tools, ad networks, crash reporting systems) to:

  • Understand how users interact with the game
  • Show you relevant ads or offers (interest-based advertising)
  • Track and measure ad performance
  • Prevent fraud and maintain security

These partners may collect device identifiers, IP addresses, and gameplay behavior as per their own privacy policies. We encourage you to review their terms directly.

Legal and Security Purposes

We may access, preserve, or disclose your information if required to:

  • Comply with legal obligations or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, and the safety of users or the public
  • Detect, investigate, and prevent fraud or illegal activity

Data Retention

We may retain your data for as long as your account is active, or as needed to provide services, resolve disputes, and comply with legal obligations. Some non-personal or anonymized data may be stored longer for analytics or legal purposes.

By using Ludo Legends, you consent to this use and handling of your information as described above.


Controlling Your Personal Information

You have control over the information you share while using Ludo Legends:

  • If you share content or messages that include personal details, be aware that others may view or use that information. Share such details at your own discretion.
  • You can manage or disable push notifications at any time from your mobile device settings or in-game settings.

Opting Out of Interest-Based Advertising

To opt out of interest-based advertising, adjust your device settings:

  • On iOS: go to Settings > Privacy > Tracking and turn off “Allow Apps to Request to Track.”
  • On Android: go to Settings > Google > Ads and enable “Opt out of Ads Personalization.”

Account Deletion

If you wish to delete or deactivate your account, please contact us at [email protected]. Upon deletion, your profile and related personal data will be removed from public view. Some non-personal or anonymized data may be retained for legal or operational reasons.

We respect your privacy choices and aim to provide transparency in how your data is used.


Others' Information

In some cases, Ludo Legends may allow you to invite friends or contacts to join the game—for example, through referral systems, friend invites, or sharing links.

If you choose to share another person’s contact information (such as an email address or phone number), we will only use it to:

  • Send an invitation on your behalf
  • Deliver content (such as friend requests or rewards)
  • Remind the person of your invite (if applicable)

All invitees will have the option to decline future invites.

We do not use this information for marketing purposes, and we do not store it beyond what is needed to complete the action.

We may disclose such information only if required to comply with applicable law, legal process, or to protect the rights and safety of users.


Cookies and Similar Technologies

While Ludo Legends is primarily a mobile game, we may use cookies or similar technologies (such as local storage, analytics SDKs, or device identifiers) in the app or on our website https://ludolegends.wingarrow.com to:

  • Remember your preferences and in-game settings
  • Analyze usage and performance
  • Deliver relevant content and ads
  • Improve gameplay and user experience

These technologies do not store personal information unless you have voluntarily provided it (e.g., through account login or contact forms).

Some of these tools may be provided by trusted third parties (such as analytics or ad partners), who may set their own cookies or identifiers.

Managing Tracking Technologies

You can manage or limit the use of tracking technologies through:

  • Your device settings (for ad preferences or app tracking)
  • Clearing app data or cache
  • In some cases, adjusting privacy settings in the game (where available)

Please note that disabling certain tracking features may affect how the app functions or reduce personalization.


Use of Information on Third-Party Platforms

Ludo Legends may contain links to external websites or display content from third-party services (such as ads, analytics, or SDKs). These external platforms and services are governed by their own privacy and cookie policies.

We are not responsible for the privacy practices or content of these third-party websites or services. We recommend reviewing their policies before interacting with them.

Any data you provide to those platforms is subject to their terms and not covered under this Privacy Policy.


Control Over Your Personal Information

You have full control over your personal information shared with Ludo Legends.

You may withdraw your consent to our use of your personal data at any time by contacting us at [email protected]. Please note that this may affect your ability to continue using certain features of the game.

If you wish to update or correct your information, such as your display name or email, please reach out to our support team.

You may also request to delete your account and data permanently by emailing us. Upon confirmation, we will remove your account data in accordance with our data retention policies and applicable laws.

Please note: Once your data is deleted or consent is withdrawn, some services (like cloud save, leaderboard access, or multiplayer features) may no longer function.


Rectification or Correction of Personal Information

You have the right to review, update, or request deletion of the personal information you have provided while using Ludo Legends.

To request changes or corrections to your account data (such as email or display name), please contact us at [email protected] with the details and reason for your request.

Important Notes

  • Modifying or deleting certain personal data may affect your ability to access some features of the game.
  • We may need to verify your identity before making any changes.
  • Requests may be denied or limited if they conflict with another user’s rights or applicable laws.
  • We will make reasonable efforts to process your request in a timely manner.

Data Sharing

Ludo Legends uses third-party services, including advertising networks and analytics providers, to support in-game ads, measure performance, and improve the player experience.

These third parties may collect certain non-personal data such as:

  • Device type and identifiers
  • IP address and general location
  • Game activity and in-app behavior
  • Ad interactions (views, clicks, etc.)

This data helps us and our partners deliver more relevant ads and content. These services may use cookies, device IDs, or tracking technologies like beacons or SDKs.

We do not share your Personally Identifiable Information (like your name or email) with advertising partners.

Important Note

If you interact with an ad targeted to a specific audience segment (e.g., players aged 18–24), the ad network may infer that you belong to that group, based on your engagement.

We encourage you to review the privacy policies of our third-party partners for more details on how they handle your data.


Security

We take the security of your data seriously and use industry-standard practices to protect it. This includes:

  • Secure storage using encryption
  • Firewalls and server-level protections
  • Secure data transmission using HTTPS/SSL where applicable

While we do our best to safeguard your information, no system is completely immune to breaches. Therefore, we cannot guarantee absolute security, especially for data transmitted over the internet or wireless networks.

You use Ludo Legends and share information with us at your own risk. If you have questions about how your data is protected, please contact us at [email protected].


Third-Party Content

Our game includes royalty-free music and sound effects sourced from Pixabay under the Pixabay License. No attribution is required, but we acknowledge and thank the creators for their work.

Contacting Us

If you have any questions, feedback, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

When reaching out, please include the following details:

  • Your full name and contact information
  • A brief description of your query or concern

We take all queries seriously and aim to respond confidentially and within a reasonable timeframe.


Additional Questions

If you have any further questions about Ludo Legends or this Privacy Policy, feel free to contact us anytime at:

All communications received will be treated as confidential. Your personal information will only be used to respond to your inquiry and will not be shared or used for any other purpose without your consent, except where required by law.


By using Ludo Legends you agree to this Privacy Policy and our Terms of Service. We may update the policy from time to time; significant changes will be posted here.